Note that on builds of Windup to and including Build 19041.388, things didn’t work the way they should have. Thus, Microsoft asserts - and FWIW, I agree - that the old “fresh start” option is the same as “Reset this PC” in version 2004 and 20H2 with the added selection of “Remove everything,” to wit: IDGĬhoose the lower box (“Remove everything”) and you’re off to a “fresh start.” If you don't see the option to Restore preinstalled apps, it means your PC doesn't have preinstalled apps configured and won't restore apps from your PC manufacturer. Then select Keep my files, choose cloud or local, change your settings, and set Restore preinstalled apps? to No. To reset your PC, go to Start Menu > Settings > Update & Security > Recovery > Reset this PC > Get Started. For version 2004 and after, Fresh start functionality has been moved to Reset this PC. Fresh start is available for Windows 10 versions prior to 2004.
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